How to View and Download Your RETR Invoices

How you get to your RETR invoices depends on your account type. Individual subscribers find them in Billings and Payments. Enterprise admins find them in the Admin section. Users on an Enterprise or CRM account get billing information from their company.

Where Can I Find My RETR Invoices?

Account type	Where to find invoices
Individual user (not on an Enterprise account)	Your name menu → Billings and Payments
Enterprise admin	Admin section → View Invoices
User on an Enterprise or CRM account	Contact your company or CRM provider

How to Download Invoices as an Individual RETR User

Step 1: Log in to RETR

Step 2: Open your account menu

Click the drop-down menu with your name in the top-right corner.

Step 3: Select Billings and Payments

Click Billings and Payments. A page opens with your recent invoices.

Step 4: View or download your invoices

Open any invoice to view it, or download a copy.

How to Update Your Payment Method in RETR

On the Billings and Payments page, click “Stripe Billing Portal” to update your payment method.

How to Download Invoices as an Enterprise Admin

Step 1: Log in to RETR

Step 2: Open the Admin section

Click Admin in the top navigation bar.

Step 3: Click View Invoices

In the left-hand sidebar, click View Invoices, located under your contract expiration date.

Step 4: View or download your team’s invoices

You’ll see the same invoice page that individual users see, and you can view or download your team’s invoices there.

I’m on an Enterprise or CRM Account. Why Can’t I See My Invoices?

If your company or CRM provider pays for your RETR seat, RETR doesn’t hold any billing information for you. Contact your company or CRM provider with billing questions.