How do I cancel my account?
If you are looking to cancel your account on RETR.APP but are having trouble finding the option online, follow these steps to successfully cancel your account:
- Visit the Retr.App website and log in to your account using your credentials.
- Once logged in, locate the down arrow next to your name in the upper right corner of the website menu bar.
- Click on the down arrow to reveal a drop-down menu.
- From the drop-down menu, select the "Billing/Payments" option.
- You will be redirected to the billing and payments page. It is hosted by Stripe.com and you will have to input your email to request a login link.
- When you're logged into the Stripe-hosted billing and payments page, look for the option to cancel your account.
- Click on the cancellation option and follow any prompts or instructions provided.
- Confirm your decision to cancel your account when prompted.
Please note that canceling your account may result in the loss of any data or information associated with your account. Make sure to back up any important data before proceeding with the cancellation.