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How to Contact RETR Support: Email, Live Chat, Phone, and Training Resources
You can reach RETR Support Monday through Friday, 9 AM–5 PM ET, by email at support@retr.app, by live chat, or by text or phone at 833-738-7277. RETR also offers free tutorials, a video library, weekly live training, and a newsletter.
How to Contact RETR Support
RETR’s support team is available Monday–Friday, 9 AM–5 PM ET.
| Contact method | How to reach us |
|---|---|
| support@retr.app | |
| Live chat | Chat widget in the bottom right corner of RETR |
| Text or call | 833-738-7277 |
Enterprise customers: Contact your RETR account rep for help.
What Self-Help Resources Does RETR Offer?
Besides this Knowledge Base, RETR offers:
- Strategy Tutorials: step-by-step strategies for getting more out of RETR
- Feature Video Library: short videos that walk through RETR features
Does RETR Offer Live Training?
Yes. RETR offers free live training every week:
| Session | When | How to join |
|---|---|---|
| Intro to RETR | Mondays, 2 PM EST | Register for Intro to RETR |
| Weekly Spotlight | Wednesdays, 1 PM EST | Registration link sent in the Monday newsletter |
For details, see Do you offer demos or trainings?
How to Subscribe to the RETR Newsletter
The RETR weekly newsletter includes market insights and links to register for that week’s Spotlight training session, which covers a new RETR topic each week.