Skip to content
  • There are no suggestions because the search field is empty.

How to Contact RETR Support: Email, Live Chat, Phone, and Training Resources

You can reach RETR Support Monday through Friday, 9 AM–5 PM ET, by email at support@retr.app, by live chat, or by text or phone at 833-738-7277. RETR also offers free tutorials, a video library, weekly live training, and a newsletter.


How to Contact RETR Support

RETR’s support team is available Monday–Friday, 9 AM–5 PM ET.

Contact method How to reach us
Email support@retr.app
Live chat Chat widget in the bottom right corner of RETR
Text or call 833-738-7277

Enterprise customers: Contact your RETR account rep for help.


What Self-Help Resources Does RETR Offer?

Besides this Knowledge Base, RETR offers:


Does RETR Offer Live Training?

Yes. RETR offers free live training every week:

Session When How to join
Intro to RETR Mondays, 2 PM EST Register for Intro to RETR
Weekly Spotlight Wednesdays, 1 PM EST Registration link sent in the Monday newsletter

For details, see Do you offer demos or trainings?


How to Subscribe to the RETR Newsletter

The RETR weekly newsletter includes market insights and links to register for that week’s Spotlight training session, which covers a new RETR topic each week.

Subscribe to the RETR newsletter