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Why Does RETR Say “Too Many Devices” When I Log In?

Explaining a "Too many devices" message that users may see when logging in

RETR allows two devices to be signed in to one account at a time. If you try to sign in on a third device, you’ll see a “too many devices” error. Remove one of the signed-in devices to continue.


How Many Devices Can Be Signed In to a RETR Account?

You can be signed in to your RETR account on two devices at once.

  • ✅ You can be signed in on up to 2 devices at the same time.
  • ❌ You can’t add a third device without first removing one of the other two.

Why Does RETR Limit the Number of Devices?

The two-device limit:

  • Protects your account from unauthorized access
  • Prevents account sharing, which RETR’s terms of service don’t allow

How to Fix the “Too Many Devices” Error in RETR

To sign in on a new device, remove one of your currently signed-in devices first. You’ll then be able to sign in on the new device.


Note: If you regularly need RETR on more than two devices, you’ll need to remove a device each time you want to add a new one.