Skip to content
  • There are no suggestions because the search field is empty.

How do I install the RETR Sidekick Chrome and Gmail Extension for my organization?

Steps to Force-Install for an Organization
  1. Sign in to Google Admin Console: Go to admin.google.com and sign in with your Super Administrator account. [1]
  2. Navigate to Chrome Apps & Extensions:
    • Open the left menu and go to Devices > Chrome > Apps & extensions > Users & browsers (or Chrome browser > Apps & extensions). [1, 2, 3]
  3. Select the Target Organizational Unit (OU):
    • In the left panel, choose the specific Organizational Unit or group you want to deploy the extension to (select the top-level domain if you want it applied to the entire organization). [1, 2, 3]
  4. Add the Extension:
    • Hover over the yellow/blue + icon in the bottom-right corner and select Add from Chrome Web Store.
    • Search for the extension by name or paste its unique Extension ID ( kifldfgbmfggoifchphflhcbogmemiij ) . Click Select. [1, 2, 3, 4]
  5. Set the Installation Policy:
    • On the right-hand panel, find the Installation policy drop-down menu.
    • Change it from "Allow install" to Force install (or Force install + pin to browser toolbar if you want the icon permanently visible on their top bar). [1, 2, 3, 4]
  6. Save the Policy:
    • Click the Save button in the top right corner.

Troubleshooting: If you get a "Failed to add app." error, try these instructions from Incognito Mode.