How Do RETR Export Credits Work? Monthly Credits, Costs, and Pricing
RETR uses export credits whenever you export data, whether you download it as an Excel file or push it to your CRM. Paid subscriptions include 300 export credits per month, which refresh on the 1st of each month. You can buy more if you need them, and there’s no limit on how much data you can export.
How Many Export Credits Come With a RETR Subscription?
| Plan | Credits included | Refresh and expiration |
|---|---|---|
| Paid subscription | 300 per month | Refresh on the 1st of each month. Unused credits don’t roll over. |
| Free trial | 50 total | Lost when you start a paid subscription |
| Purchased credits | Depends on the package | Stay in your credit stash for the life of your subscription, or until you use them |
Note for free trial users: Your 50 trial credits disappear when you start a paid subscription, so use them during your trial. To buy more credits or get 300 monthly credits, you need a paid subscription.
How Many Credits Does Each Export Cost?
| Data type | Credit cost |
|---|---|
| Agent | 1 credit per agent |
| Loan officer (LO) | 1 credit per loan officer |
| Refi opportunity (without agent data) | 1/10 credit per opportunity |
| Refi opportunity (with agent data) | 1 credit per opportunity |
| Loan history | 1/4 credit per loan |
RETR always shows how many credits an export will use before you confirm it.
How Much Do Additional Export Credits Cost?
| Package | Price | Cost per credit | Discount |
|---|---|---|---|
| 100 credits | $25 | $0.25 | None |
| 500 credits | $119 | $0.2375 | 5% |
| 1,000 credits | $225 | $0.225 | 10% |
| 5,000 credits | $1,000 | $0.20 | 20% |
- ✅ You can buy several packages to get the total number of credits you need.
- ❌ RETR doesn’t offer unlimited credit packages or packages larger than 5,000 credits.
How to Buy More Export Credits in RETR
Step 1: Open any saved list
Go to any Saved List page in RETR.
Step 2: Click Buy More Credits
In the bottom-left corner, click “Buy More Credits.”
Step 3: Choose a package
Pick the credit package you want and complete your purchase. The new credits go into your credit stash.
How to Check Your Export Credit Balance
Open any Saved List page and look in the bottom-left corner. You’ll see both your monthly credit balance and your credit stash balance.
What Can I Use Export Credits For?
You can use export credits throughout RETR to export:
- Agents
- Loan officers
- Refi opportunities
- Loan history
You can download data to your computer as an Excel file, or push it to your CRM. To learn about CRM integrations, see Does RETR have any CRM integrations?
Do I Use Credits Again If I Re-Export the Same Data?
No, as long as it’s within 30 days. Re-exporting data you exported in the last 30 days doesn’t use more credits. After 30 days, re-exports use credits again.
To learn how to avoid duplicate exports, see How can I avoid duplicate exports?